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Dealer and distributor credit control software for manufacturers and traders

Debtics gives manufacturers, distributors and trading companies one workspace for dealer and distributor trade credit. Every open invoice carries its LPO reference, supporting documents and full contact history. Accounts segment by balance and days past due, with a weighted recovery-likelihood score, so exposure that is climbing shows up before the next large order ships rather than at the quarterly review.

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Dealer and distributor credit

Dozens of trade accounts, each with its own terms, history and excuses. Debtics tracks every dealer balance separately and starts chasing the day it turns overdue, instead of when someone notices at month end.

LPO-backed invoices

An invoice tied to a purchase order cannot be chased blind, because the first thing the dealer asks for is the reference. Every invoice carries its LPO number, delivery documents and full contact history, so the collector answers that question immediately.

Seasonal exposure

A peak-season order can double a dealer’s balance in a fortnight, and the risk only becomes obvious once the season is over. Segmentation and the recovery-likelihood score make the climb visible while it is happening, so follow-up tightens as the balance grows.

HOW IT WORKS

From first import to recovered payment, in four steps.

Onboard trade receivables

Bulk CSV import with auto column-mapping and validation loads every dealer account, open invoice and LPO reference into the collections CRM, de-duplicated and credit-term aware.

Score every account

Dealers classify into five segments by balance and days-past-due, with a weighted score covering payment history, responsiveness and exposure.

Chase on schedule, not on memory

The 5×5×5 engine runs five touchpoints across five business days at five times of day, repeating weekly until the dealer pays, replies or commits to a plan.

Promises, escalations and legal

Record promises-to-pay against specific invoices, auto-flag broken ones, raise escalations, and move chronic defaulters to Legal Track with the file ready.

THE PLATFORM

Everything a collection team runs on, in one system.

Debtor 360

Every account in one drawer, overview, contact history, promises-to-pay, portal messages, documents and notes. Agents act with full context, never from memory.

Smart segmentation & scoring

Accounts auto-classify into Soft Touch, Warm Chase, Firm Action, Legal Track and Write-Off by balance and days-past-due, with a weighted recovery-likelihood score.

5×5×5 automation engine

Five touchpoints across five business days at five times of day, repeating weekly until the debtor responds. Business days only; quiet hours and contact caps enforced.

Promise-to-Pay tracking

Record promises from any call or message. Broken promises auto-flag the day they lapse, and payments reconcile against the exact promise they fulfil.

Legal recovery track

Refer accounts to legal with case number and court. Cases flow Pre-Legal → Submitted → Judgment → Written-Off with a case timeline, an assigned handler and lawyer notes.

Defaulter self-service portal

Debtors view statements, message your team and raise disputes themselves. Objections pause outreach and notify your queue instantly.

Built for the way manufacturing teams actually collect.

From first reminder to recovered payment, with dashboards your management will actually read: recovery rate, promise-to-pay rate, aging buckets from 0–30 to 180+ days, and productivity per collector.

Dealer-wise and invoice-wise tracking with LPO references

Delivery documents attached to the invoice they belong to

Recovery-likelihood scoring that surfaces climbing exposure

Short-paid amounts flagged apart from the collectable balance

Exposure, aging and recovery-by-segment reports

Inbound ERP sync: Oracle, Odoo, Zoho, Sage, Epicor

ANALYTICS & REPORTS

Eight chart-driven reports. Zero spreadsheet work.

Promise-to-pay, calls & follow-ups, payments, escalations, legal recovery, recovery performance, aging & buckets, and agent productivity, every report filtered by date range and exportable to CSV in UTF-8 with BOM.

chart-driven reports with live data

0–180+

DPD aging buckets at a glance

channels: WhatsApp, email, SMS, IVR, push

100%

audit trail on every contact attempt

FAQ

Common questions from manufacturing teams.

Can Debtics track receivables against LPO numbers?

Yes. Every invoice carries its LPO reference, delivery documents and contact history in the Debtor 360 record, so collectors chase with full context and a dealer cannot stall the conversation by claiming there is no paper trail. Documents are stored securely against the account and are available to whoever picks the file up next.

How do we see which dealers are becoming a credit risk?

Accounts classify into segments by outstanding balance and days past due, and each carries a weighted recovery-likelihood score built from payment history, responsiveness and other account factors. Dealers whose score is deteriorating surface in the queue and in the recovery-by-segment report, which gives your credit team a read on exposure before the next large order ships.

A dealer’s balance spikes during peak season. How do we handle that?

Segmentation is driven by balance and days past due, so an account that grows during a peak order cycle moves into a firmer segment automatically and gets a tighter follow-up cadence as it does. The exposure and aging reports show the seasonal climb as it builds rather than after the season closes.

A dealer has short paid an invoice and is claiming a deduction. What happens?

Flag the contested amount as disputed. Automated outreach pauses on that portion while the rest of the balance continues through its reminder sequence, so a partial claim does not freeze the whole invoice. The correspondence and supporting documents stay on the account record for whoever investigates the claim.

Does Debtics sync with our ERP?

Debtics integrates with Oracle, Odoo, Zoho, Sage and Epicor, plus CSV import and a REST API. The sync is inbound only. Debtics reads your invoice and customer data and never writes back, so your ERP stays the single source of truth and nothing in your finance system is altered by the collections platform.

Debt collection software for manufacturers and distributors in Dubai, UAE

Manufacturers, distributors and trading companies across the UAE run on trade credit, dealer accounts, distributor terms and LPO-backed invoices that quietly stretch from 30 days to 120. Finance teams working from spreadsheets discover the problem only when cash flow tightens. Debtics puts the whole trade ledger in one cloud workspace: every dealer imported, scored and chased automatically the day an invoice turns overdue.

Trade credit fails differently from consumer debt. A dealer rarely refuses to pay outright. They pay late, pay short against a claimed deduction, or take a large seasonal order and let the balance ride. Debtics is built for that pattern: the contested portion of an invoice can be flagged and paused while the undisputed balance keeps being chased, so one disputed line does not stall an entire account for a month.

Exposure visibility is the other half of the job. Accounts classify into segments by balance and days past due, and a weighted recovery-likelihood score adds payment history and responsiveness, so a dealer whose behaviour is deteriorating surfaces in the queue rather than in a post-mortem. That gives credit and sales a shared, current view of which channel partners are carrying risk.

The 5×5×5 engine automates follow-ups across WhatsApp, email, SMS, IVR and push; promise-to-pay tracking flags broken commitments the day they lapse; escalations move from Open to In Progress to Resolved; and the legal track manages cases from pre-legal notice through to judgment. Live dashboards show aging buckets and recovery by segment, with CSV export in UTF-8 with BOM for the monthly review.

All features Pricing & free trial Debt collection by industry & country Collection insights blog Talk to our Dubai team

TALK TO US

Tell us about your receivables.

Share how many accounts are overdue, roughly how long they have been outstanding and which system you bill from. Our team comes back within one business day with a plan tailored to your industry.

Email usinfo@debtics.comReplies within one business day Call us+971 55 764 8808Mon to Sat, 8:00 to 18:00 GST Chat on WhatsApp+971 55 764 8808Fastest route to a specialist Visit usSuite 101, Building 6, Bay Square, Business Bay, Dubai (UAE)Beveron Technologies

Every dealer and distributor balance, chased on schedule.

Start your free 14-day trial with your trade credit ledger. Each invoice carries its LPO reference, documents and full contact history, so finance chases with context instead of guesswork.

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