Chase certified payments and retention with construction debt collection software
Debtics helps main contractors, MEP specialists and fit-out firms recover certified progress payments, retention held past the defects notification period, and balances owed by the same client across several projects. Project ledgers show what is outstanding on which package and since when. Follow-ups run on schedule, disputed variations pause outreach automatically, and chronic non-payers move to a structured legal track.
From first import to recovered payment, in four steps.
Everything a collection team runs on, in one system.
Built for the way construction teams actually collect.
From first reminder to recovered payment, with dashboards your management will actually read: recovery rate, promise-to-pay rate, aging buckets from 0–30 to 180+ days, and productivity per collector.
Eight chart-driven reports. Zero spreadsheet work.
Common questions from construction teams.
Can Debtics track retention money separately from progress bills?
We applied for one amount and the engineer certified less. How is that handled?
Can I see everything one main contractor owes across all our projects?
How does escalation to legal work?
How do we chase a client we still want to win work from?
Debt collection software for contractors in Dubai, UAE
Main contractors, MEP specialists and fit-out firms across the UAE carry some of the longest receivable cycles in any industry, certified invoices that wait months, retention locked past the defects period, and back-to-back subcontract terms that stall entire payment chains. Debtics gives construction finance teams one workspace where every project ledger, certified amount and retention balance is imported, segmented and chased on schedule.
Retention deserves its own treatment, and almost no collection tool gives it one. It is withheld from every interim payment certificate, released in two stages, and the second stage falls due after a defects notification period that commonly runs twelve months and is often extended to twenty four on significant MEP scope. By then the project team has moved on and nobody owns the balance. In Debtics it is a tracked receivable with a release date, a reminder ahead of that date and an aging clock of its own.
The other structural problem is the gap between what you apply for and what gets certified. A contractor invoices against an interim payment application, the engineer or quantity surveyor certifies a lower figure, and the difference turns into a dispute rather than a receivable. Debtics keeps the certified amount moving through the follow-up cadence while the contested portion sits under a dispute flag that pauses outreach, so your team is never chasing a number the client has not accepted.
Automated 5×5×5 follow-ups run across WhatsApp, email, SMS, IVR and push; promises-to-pay are recorded and reconciled against specific invoices; and unrecoverable accounts move through a structured legal track with case timelines, an assigned handler and lawyer notes. Eight chart-driven reports covering aging buckets, exposure, recovery by segment and agent productivity keep management informed, all exportable to CSV in UTF-8 with BOM.
Tell us about your receivables.
Share how many accounts are overdue, roughly how long they have been outstanding and which system you bill from. Our team comes back within one business day with a plan tailored to your industry.